Effective Date: 1/10/2025
Last Updated: 14/10/2025Sneaker Swap (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and website.1. Information We CollectWe may collect the following information when you use our app or landing page:* Personal Information: Name, email address, account details, messages.
* App Activity: Items you search for, sneaker trades you make, messages you send.
* Device Information: Device type, operating system, IP address, and app usage statistics.
* Communications: If you contact us, we may keep a record of that correspondence.2. How We Use Your InformationWe use your information to:* Provide, maintain, and improve the app.
* Allow you to search for sneakers and connect with other users.
* Communicate important updates (e.g., app changes, security notices).
* Detect, prevent, and address fraud or misuse of the app.
* Comply with legal obligations.3. How We Share Your InformationWe do not sell your data. We may share your information only with:* Service providers (e.g. hosting, analytics, email delivery) who process data on our behalf.
* Law enforcement or regulators if required by law.
* Other users, but only as necessary for trading (e.g., your chosen username, messages you send).4. Data Storage and Security* Your data is stored securely on servers located in the UK or EU.
* We use reasonable measures to protect your information, but no system is completely secure.
* You are responsible for keeping your login credentials safe.5. Your RightsUnder UK GDPR, you have the right to:* Access the personal data we hold about you.
* Request correction or deletion of your data.
* Object to or restrict processing of your data.
* Request data portability.To exercise these rights, contact us at: [email protected].6. Data RetentionWe retain your data only as long as necessary to provide the app or comply with legal obligations. If you close your account, we may retain some data for legal or security reasons.7. Children’s PrivacyOur app is intended for users 14 years and older. We do not knowingly collect data from children under 14. If we learn a child has provided us data, we will delete it.8. Cookies and TrackingOur landing page may use cookies or similar technologies to improve your experience and analyze traffic. You can control cookies in your browser settings.9. Changes to This PolicyWe may update this Privacy Policy from time to time. The latest version will always be available at sneakerswap.uk/privacy.10. Contact UsIf you have questions or concerns about this Privacy Policy, contact us at:Sneaker Swap Ltd
Email: [email protected]
Company Number: SC861706